FAQs

• What if I need support / reasonable adjustments to take part in the hiring process

  We are committed to working with and providing reasonable adjustment to individuals with disabilities. 

  We trust individuals to self-identify and ask for the support they need. If you have any questions or concerns regarding accessibility, please contact us via hiring@thehumaneleague.org.uk and we will be happy to discuss any reasonable adjustments that may be beneficial to you. 

  Any reasonable adjustments that are discussed or requested remain confidential within our Operations team and are not shared with the hiring lead, who would be assessing the applications.

• What if I have questions about the role?

  We host a recruitment webinar for every active vacancy which we highly recommend interested candidates attend. The webinars are usually hosted by the manager of the position and one other team member and give the opportunity to ask any questions you have about the role, the team, the organisation or anything else that may help you decide if it is the right position for you. The webinar is recorded and available to watch on-demand after the event.

  If the webinar has passed and you still need more information to help you decide whether or not to apply you can email us at hiring@thehumaneleague.org.uk

  
  

• What if I am not sure if I am qualified?

  We don't expect candidates to have had experience with all of the criteria set out in the job specifications. Research suggests that more men tend to apply for jobs when they meet only some of the criteria, while women and other marginalised groups are less likely to apply if they are not a 100% match. 

  If you are passionate about THL UK’s mission and think you have what it takes to be successful in the role, please apply even if you don't check all the boxes. We'd appreciate the opportunity to consider your application.

• Can I negotiate for a higher salary?

  We believe our salaries are fair and equitable. We have developed a transparent pay structure that we think delivers competitive salaries in the market and aims to eliminate potential biases in compensation (such as the gender pay gap). 

  We have a no negotiation policy on salaries to avoid higher salaries being given to individuals simply because they have the confidence to ask, versus those who may not feel comfortable to or those who may not be in a position to do so. You can read more about how we decide our salaries here.

• What kind of support and training is available for new hires?

  All new employees will undertake a two-week induction period when joining the organisation. During this time you will be given training related to our systems and processes, our departments and what they do and some background reading related to the organisation and your role. You will be supported by the Operations team, your manager, and a colleague from a different department through our buddy program.

• What development opportunities do you offer?

  At THL UK we recognise that our staff are an asset that we should invest in. This means that we ensure that learning and development is available, encouraged, shared, and celebrated. All team members have an annual Learning and Development budget as well as plenty of department and whole team learning opportunities throughout the year.

• What we are doing about Wellbeing?

  We appreciate our team as individuals and we understand the positive impact that healthy and engaged employees make to the success of the organisation. We offer a range of wellbeing options that employees are encouraged to use as much or as little as they wish, based on their own individual preferences.

  What we offer:

  • Access to confidential online therapy via our external provider Spill, this can be a one off session, a course, written advice or use of self directed tools and exercises.

  • Access to a wellness and perks platform that encourages wellbeing using gamification. As well as perks such as discounted gym memberships and online fitness / meditation apps.

  • Staff members who are trained Mental Health First Aiders, available when you need them.

  • Wellbeing sessions and advice for the team.

  • Time and space for regular wellbeing check-ins with your manager.

  • Rest and Recuperation days to allow you to take some time out if needed.

  • Regular pulse surveys to allow us to monitor stress levels and workload throughout the year and annual staff experience surveys where staff can share experiences and feedback confidentially with the Operations team.

  • Various online social activities throughout the week to allow connection and fun.

• What can I expect from the application process?

  You can find out more about the application process here.

• What will the skills test involve?

  We are not able to divulge too much about the test but we can share that the tasks involved will always be the kind of assignments that the person in the role would regularly need to undertake. 

  The tasks will assess some or all of the key competencies that are laid out in the job description. You will receive some further information if you are invited to this stage and full details will be provided when you receive your test.